Return & Refund Policy

At Jimmy's Board Games, customer satisfaction is important to us.

Returns

We accept returns only if the item arrives damaged, defective, or if you receive the wrong product.

To request a return, please contact us within 48 hours of receiving your order and provide photos of the issue.

Non-Returnable Items

For hygiene and quality reasons, opened, used, or damaged items caused by misuse cannot be returned or refunded.

Order Cancellations

Orders may be canceled before they are shipped. Once an order has been dispatched, it can no longer be canceled.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

📱 WhatsApp: +961 81 232 741

📸 Instagram: @jimmys.boardgames

We are always happy to help and will do our best to resolve any issue quickly and fairly.